Troubleshooting 'Can't See My Device' on Horizon for Xbox 360: A Step-by-Step Guide

Are you having trouble connecting your Xbox 360 to your laptop's screen using the Horizon feature? If so, you're not alone. Many users have reported issues with seeing their device on the Horizon platform, but don't worry - we're here to help you troubleshoot and resolve the problem.

One common issue that can cause this problem is a lack of input connection on either your laptop or Xbox 360. To connect them using an HDMI cable, both devices need to have an input connection. If your laptop doesn't have an HDMI input, you'll need to use an adapter or consider purchasing a new laptop with HDMI capabilities.

Assuming that both devices do have an input connection, here are the steps to follow:

1. Connect your Xbox 360 to your laptop using an HDMI cable.

2. Make sure that your Xbox 360 is set to output video to the HDMI port by going to Settings > Video Output and selecting the correct option.

3. On your laptop, go to the Device Manager and find the HDMI device under the Sound, video and game controllers section. Right-click on it and select Properties.

4. In the Properties window, click on the Settings tab and ensure that the device is set to use the correct input.

5. Once you've made these changes, restart your laptop and try connecting to Horizon again.

If you're still having trouble seeing your device on the Horizon platform, there are a few other things you can try:

1. Check that your Xbox 360 is properly connected to your network and that it has an active internet connection.

2. Make sure that your laptop is also connected to the same network as your Xbox 360.

3. Try restarting both devices and then attempting to connect again.

If none of these steps resolve the issue, it's possible that there may be a problem with your Horizon account or the platform itself. In this case, you can try contacting Microsoft support for further assistance.

In conclusion, troubleshooting 'can't see my device' issues on Horizon for Xbox 360 can be a bit frustrating, but by following these steps, you should be able to resolve the problem and get back to enjoying your gaming experience. Remember to always check that both devices have an input connection and that they are properly connected to each other and the network before attempting to connect.

Horizon for xbox 360 cant see my device